剛剛收到IHG客服寄來的信（有訂1月中的義大CP） 大意就是說真的無法入手points或stay了 除客套道歉外沒有任何補償方法 最多取消 Dear ***, Re: Confirmation # ******** As one of our valued IHG Reward Club members, we are writing you regarding your upcoming reservation for the Crowne Plaza Kaohsiung E-Da World, Taiwan. Due to the change in the hotel's status, we wanted to take the time to inform you that the hotel is no longer part of the IHG family. I would like to apologize in advance for any inconvenience this may cause you. The hotel has assured us they will still be able to honor your reservation as you had originally booked it with IHG. Unfortunately, however, they will be unable to offer IHG Rewards Club benefits, points, or credit for the stay. If you have any questions or would like to cancel your reservation, you may contact the hotel directly. The phone number to the hotel is 866- 7-6568111. Additionally, you may contact our office at +86 21 2033 4808*. As an IHG Rewards Club Platinum member, we realize you have many choices when it comes to your travel needs. We greatly appreciate your understanding in this matter and thank you for your patronage. We look forward to the opportunity to host you as our guest at another IHG property in the near future. Sincerely, Jared Hitesman Customer Care IHG Phone: +86 21 2033 4808 *Monday to Friday 9:00 A.M. – 6:00 P.M. Email: [email protected] www.ihg.com --

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