昨天要线上刷卡的时候才发现我的帐号无法登入 打电话给客服之号 大陆的客服是说"我有欠他们公司钱 " ?? 请他们寄e-mail 并在网路上再次写客服之後 今天早上终於收到回信 Hi xxxxxx Case PP-001-497-424-823 27-Sep-2011 Amount: €499.00 Thank you for contacting PayPal about the negative balance on your PayPal account. I see from reviewing your account that the money from the transaction you refer to was being investigated for legitimacy because we were notified that the transaction was potentially fraudulent. The outcome of the investigation was to return the money to the original source. We realise this means that you’ve lost the money but in these situations it’s likely that PayPal had a legal obligation to reverse the transaction. We can’t provide you with any specific information about the money or the exact reason for the reversal to make sure that we do not violate any of our regulatory obligations relating to data protection. In the circumstances, PayPal couldn’t allow the transaction to continue and we’re limited by law on any further action. As a valued customer we regret you’ve had this experience. Your best recourse would be to contact the account holder of the account the money was sent from. If you don’t receive any helpful response from that person or if the PayPal account holder doesn’ t know why the transaction took place then you’re entitled to contact the police to initiate civil action. Your PayPal account balance is below zero. It’s very important that you add money to your PayPal account balance to address this urgently. Restoring your balance will return your account to good standing and allow you to continue using PayPal. If you don’t restore your balance within 35 days of it becoming negative, the issue may be passed to a Collections Agency which could affect your credit rating. To add money: 1. Go to www.paypal.com/tw and log in to your account. 2. Click ‘Resolve Negative Balance’ under ‘Balance’. 3. Choose which option to use to ‘Add funds’ to your PayPal account. · Options may include your bank, credit/ debit card or cheque As well as the ‘Add Funds’ option we can currently offer the below payment options over the phone: Visa credit card Visa debit card MasterCard Maestro Sincerely, PayPal 我现在的问题是，因为无法登入也没有办法可以确定什麽交易有问题 但是我很确定我最近根本没有使用paypal去收款 付款则是网站上购物的刷卡较多 请问我该如何申诉才好呢? 谢谢大家 -- 最可爱最任性的Mars国王 http://yukimars.pixnet.net/album --

※ 发信站: 批踢踢实业坊(ptt.cc) ◆ From: 123.192.184.171 ※ 编辑: snoopy0905 来自: 123.192.184.171 (08/15 10:12)