SeqGen, Inc has an immediate opening for an entry level Junior Field Service Engineer. No prior experience is required. An intensive six month training program will be provided. Candidate must be willing to travel frequently and have a good working knowledge of troubleshooting as well as general electronic components. OPT status accepted. Job description: Title: Junior Service Engineer Job Type: Full-time. Work location: Torrance, CA Company description: SeqGen, Inc. is a California, USA based sequencer service company (www.seqgen.com). Our customers include but are not limited to pharmaceutical, biotech, and forensic companies, universities, and research institutes. We are dedicated to providing contract service to our customers world-wide. We also refurbish / resell new or used lab equipment such as DNA sequencers, real-time PCR, thermo-cyclers, and distribute some sequencer reagents. Requirement: 1. BS or MS degree in a biological science, chemistry, engineering, computer, or related fields. 2. Must have decent computing skill. Ex. computer hardware installing, and operation system installing. 3. Knowledge of electronics, mechanics, and good troubleshooting abilities. Molecular Biology is a plus. 4. Fluent in English conversation and able to communicate with customers via phone and email. 5. Valid driver's license and good driving record. Job duties: 1. Study manufacturer's service manuals and follow the standard procedure to complete the service. 2. Repair or reinstall computer and applications software. 3. Learn how to refurbish an instrument, which includes setting up new computer, disassembly/reassembly, replacement of parts and troubleshooting. 4. Travel to customer sites in a timely and economic manner by air, car, or public transportation. 5. Perform on-site service for installation, preventive maintenance, troubleshooting & repair. Train users on basic instrument operation and maintenance. 6. Answer customer questions and provide remote assistance via email, phone or remote access. This job is customer service oriented and always has last minute emergency calls. Although we try to avoid weekend work, it really depends on the urgency of our customers. Over-time work will be compensated with paid time off. Salary & Benefit: Competitive salary starting from 48K + bonus, based on your experience and qualifications. Probation period is 6-months, and after probation 15~20% raise may apply. Annual salary adjustment may be 1~3% based upon performance. Company covers all travel expense (airline, car rental, gas, hotel, meal). Company cars are available in company office. Company phone with data plan and laptop will be provided after 3 months. Company's 401K plan available after 3 months. Competitive salary starting from 48K + bonus, based on your experience and qualifications. Probation period is 6-months, and after probation 15~20% raise may apply. Please note: Since we are a small company, we are looking for a dedicated and hard-working TEAM player. If you work hard for the company, the company will work hard for you! Email resume to: [email protected] --

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