作者s906615 (不阿)
看板Tech_Job
标题[请益] 群晖Synology TSE
时间Wed Oct 22 15:41:43 2014
小弟有幸接到群晖Technical support engineer面试
版上少有此讨论,所以自己发篇请益文
个人背景及工作经历跟CS完全无关,只有英文还过得去,履历上写得很清楚
有点担心被找去做HR业绩..
工作内容如下:
1. Provide services for global end users and distributors.
2. Analyze and organize technical tickets/e-mails by category.
3. International and domestic phone support.
4. Cross-department cooperation to improve product development.
5. Create outstanding user experience.
加分条件:
1. Excellent English reading and writing skills, speaking ability is a plus.
2. Flexibility for task rotation.
3. Experience in customer service in IT field.
4. Enthusiastic about 3C/NAS/Technology.
5. Linux and networking knowledge is a plus.
想请问各位前辈此职位相关资讯(面试,薪资,工作内容等)
也可站内信,十分感谢!
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