作者bluewith (^o^ N)
看板points
标题[问题] IHG的BRG疑问
时间Mon Sep 2 21:20:00 2013
想请问一下IHG的BRG条款
检视价格的时候
饭店10%服务费是不算在内的吗?
我看了网站的条款没看到这部分
不过~我最近订了义大皇冠假日酒店
官网
1 KING EXECUTIVE STUDIO SUITE NONSMOKING
最优弹性房价含早餐 NT$ 7,600.00 TWD
每间客房，每晚入住
服务费:每晚 10%，
不包括在以下有效日期的价格中
税费：每次住宿 5%，包括在以下有效日期的价格中
每间客房最多住2人
hotelclub
Crowne Plaza KAOHSIUNG E-DA WORLD
King executive studio suite nonsmoking - Breakfast for up to 2 adults.
Value limit may apply.
FREE cancellation!
2 guests
NT$6,608.70 avg/night NT$6,608.70
Taxes and fees NT$ 991.31
Total trip cost NT$7,600.01
填写了BRG的表格
客服很快回信告知
The rate on IHG including tax was 7600 TWD and same with
www.hotelclub.com.
The 10% added to your rate is for the room service charge. Please be informed
that this is not included in the rate on TPI and is chargeable by the hotel
upon arrival.
并且将Hotelclub中的一段文字反黄给我看
Please note that you may also incur other charges that we do not collect and
are not included in the quoted price, suc as hotel resort fees, pets fees, and
incidental charges(such as room service, mini-bar, gratuities). The amounts
will be collected from you directly by the hotel unless otherwise indicated
on the website.
感觉他觉得这段文字指的是10%服务费
但是我认为这是指如果我有使用到这些额外收费的服务
饭店会另外跟我收费
不知道有没有人用"Hotelclub"网站BRG成功过的
或是这部分我要如何跟他争取
谢谢 :)
--
※ 发信站: 批踢踢实业坊(ptt.cc)
◆ From: 61.230.118.107
1F：推 yorker1224:IHG的BRG审核很机车，不要期待 09/02 21:50
2F：推 biotite:hotelclub 也不符合使用台湾货币条款，你可以不要浪费时间 09/03 01:03
3F：→ biotite:你找的网站必须是以台币交易(不是汇兑)，而且可以即时确认 09/03 01:04
4F：推 coldshawn:我上次用AGODA 结果他说差价不到1$不算 09/03 08:22
5F：→ bluewith:所以要BRG要该网站原本使用的货币跟IHG的一样才行唷? 09/03 09:40
6F：→ bluewith:难怪人家说美国比较容易，要找到台币计价的订房网很难 09/03 09:44
7F：→ bluewith:不过我後来写信问，他还是没提货币计价的问题，只有强调 09/03 09:44
8F：→ bluewith:check in的时候饭店可能会另外收取费用，所以不算 09/03 09:45
附一下回信给之後大家要BRG参考
We would also like to inform you that the service charge is an additional fee
being imposed solely by the hotel. I understand that on the third party site
(www.hotelcub.com), it is indicated that their rate already includes
taxes & fees. However, even if you made your reservation directly with
www.hotelcub.com, upon checking-in at the property, hotel will still charge you
the service charge since it is a miscellaneous fee imposed locally and varies
from one property to another. It is possible that this specific charge/fee may
not be indicated on the third party site but such fees will be billed by the
hotel upon checkout.
As stated on our Terms and Condition, “For purposes of this Guarantee,
"rate" does not include any taxes (unless otherwise noted), tariffs or fees
imposed by any governmental authority (e.g., federal, state or local) on
either IHG or the guest for the duration of the guest's occupancy. Rates
being compared to determine if Guarantee applies must both either be with
taxes included, or without taxes included. Rates being compared to determine
if Guarantee applies must both either be with taxes included, or without
taxes included.” Other fees such as service charge (aside from the usual
taxes) are not covered/computed on this particular case. Hence, IHG and
www.hotelcub.com rate remain the same.
※ 编辑: bluewith 来自: 124.219.57.129 (09/03 09:50)