蒙受版上前辈分享，启蒙小弟IHG的妙用无穷。 在跟了BIG WIN 并用IHG Club 住了两晚後， 在2013/10/22尝试用 Accor P、HHonor Gold、SLH Love menbership (皆为Print Screen) 进行Match。 於是乎得到这样的回应， We have ordered a new Platinum membership kit for you, which you shall receive within the next 2 to 4 weeks. Your membership level will be valid through the end of 2014. Please be informed that in order for you to retain your Platinum status, you have to accumulate at least 50 qualifying nights or earn 60,000 points in a calendar year. Otherwise, you will be downgraded to the next level of membership which will correspond to the amount of points or nights you have accumulated in 2014. 不过在2013年跨到2014年後，2014年1月预定HIX Madrid时发现， 我被Downgrated回Club等级，入住的Points也没P卡加成。 因此在前些日子的时候，我写了下面的信给客服(全文附上，顺便给版友做参考)： ============================================================================= Dear Sir or Madam, I'm responding to the email dated October 24,2013. I had requested for an Platinum Elite status match of Priority Club on last year; and IHG Rewards Club did promise and order a new Platinum membership kit for me. However, I only got the Platinum membership in the duration from November to now; and I had been downgraded to Club membership because of unknown reasons. In addition, I also loss the points because of the membership downgrading when I booked the Madrid Airport on Jan 21st,2014. I look forward to hearing from your reasonable responds, hoping I could get my Platinum Elite status as well as the Points back as soon as possible. So that I can continue to plan my journey with IHG in the future. Best Regards ============================================================================== 短短的两天过後 IHG 客服回应我 1.每年年末他们会从新检视会员资格，因为我的入住天数与点数未到维持P卡等级资格， 所以系统自动Downgraded。 2.我Match P卡资格是到2014年末， 所以IHG回复我的P卡资格与入住HIX Madird未加成的Points。 所以，我又再次取回了P卡资格~ 附上IHG回信 ========================================================================= Each year, we evaluate Rewards Club accounts to see who among our members have achieved enough qualifying nights or earned the right amount of points to maintain their status for the following year.Those who failed to do so are downgraded to the next lower level i.e. Platinum to Gold or Gold to Club. Since your account has been upgraded through our Competitor Programs which is a form of goodwill gesture, it has been automatically downgraded. However, we have re-upgraded your account to Platinum status. This should be available for immediate viewing in your online account which can be accessed through www.ihgrewards.com. Please be reminded that the status match is for one-time exception only and the validity of the upgrade will be until the end of the current year. Further, we have reviewed your request for credit on your stay and we have confirmed that the previous posting of the stay in question was done inadvertently. In this regard, we have made the necessary adjustment in order for your account to receive the appropriate amount of credits. ============================================================================== --

※ 发信站: 批踢踢实业坊(ptt.cc) ◆ From: 219.87.67.130 ※ 编辑: ernest1018 来自: 219.87.67.130 (02/26 10:56)