基本上，我这几天为了我10/30的订单问题就写了一、两封线上客服的信给她们。 这次问鞋带，因为我的Timberland Pro 那双鞋带快烂了，所以我在 上面又买了新鞋带，可是後来她们回我的信後，我有点後悔我干嘛线上买鞋带啊~ ------------------------------------------------------------------------- 略 Thank you for contacting Customer Support at www.timberland.com. Thank you for your recent inquiry. Timberland currently has a Complimentary Lace Program that consists of a core inventory of laces. While we are not able to maintain a complete library of all the laces we have ever used, we will do our best to send you an exact replacement pair or a pair of comparable style free of charge. Please forward your complete mailing address and a description of the laces you require, including the length and color to [email protected]. It would be most helpful if you could include the 5-digit style number of your Timberland product (this can often be found under the tongue or along the inside of the boot or shoe). Once we receive your information, we will research your request and send you our best match. Please let us know if there is anything else we can do for you, and thank you again for contacting Customer Support at www.timberland.com. Sincerely, Michelle C. Customer Service Representative Customer Support at www.timberland.com If you have additional questions, please visit our online Help Desk. ------------------------------------------------------------------------- 不知道是不是Free的，我已经mail给她们了，她们也回信给我会帮我找找看了。 不过我12月要回台湾了，希望她们尽快的找到啊~~~~ 我还有问我订单怎麽没在我下单後24小时内给我一封 email ,後来她们有人打电话给我， 可是我听不清楚她的电话内容，听了好几次把电话抄下来要打回去，结果 打不通，号码错误＠＠~ 於是直接打她们网路上的 888 电话，不过这个接的人态度普通， 因为我误会她的意思@.@,所以她口气有点差，不过最後才知道东西还在 仓库 hold on 所以还没写email给我～ 唯一可惜的是，她们没办法运送海外啊～～～ 在台湾，换新鞋带除了用买的外，可以直接跟店家讨吗？？ -- 警众偈： 是日已过，命亦随减，如少水鱼，斯有何乐？ (维那)大众 当劝精进，如救头燃，但念无常，慎勿放逸。 --

※ 发信站: 批踢踢实业坊(ptt.cc) ◆ From: 68.181.252.22 ※ 编辑: bajiqa 来自: 68.181.252.22 (11/02 14:52)